A CRM and ERP services company

The Premier Global Partner for ClickSoftware AMS, L4 Support, Replatforming & Salesforce Field Service Transformation

Cloud Consulting is recognized as a premier services organization supporting the complete ClickSoftware solutions including legacy, end-of-life (EoL), hybrid, and modern Salesforce Field Service environments.

Complete ClickSoftware Services

Application Managed Services (AMS)
  • Production support & incident management
  • Release management & governance
  • Performance monitoring
  • Scheduling optimization
  • Mobile workforce support
  • Root cause analysis
  • Business continuity support
  • Dedicated, shared, or hybrid delivery models
L4 Engineering & Advanced Product Support
  • Core platform troubleshooting
  • Scheduler engine diagnostics
  • API & integration debugging
  • Custom code remediation
  • Database & performance optimization
  • Mobile platform support
  • Patch analysis & deployment
  • Legacy environment stabilization
Optimization &
Modernization
  • Scheduling optimization tuning
  • Routing efficiency improvements
  • Resource utilization analysis
  • SLA performance improvements
  • Dispatch automation
  • KPI optimization
  • AI maturity assessments
  • Predictive workforce planning
Replatforming to SFS
  • Migration strategy & planning
  • Current-state assessments & gap analysis
  • Data migration
  • Business process & scheduling redesign
  • Mobile & API modernization
  • Integration transformation
  • Change management
  • Post-go-live stabilization
Enhancement & Innovation
  • Feature development
  • Workflow automation
  • Integration enhancements
  • Mobile enhancements
  • Reporting & analytics
  • UI modernization
  • Performance improvements
AI Readiness Services
  • AI maturity assessments
  • Workforce automation strategy
  • Scheduling intelligence reviews
  • Data quality assessments
  • Optimization roadmaps
  • Predictive workforce planning

Complete Ecosystem Coverage

We support the full ClickSoftware product suite, enterprise integrations, and the Salesforce platform ecosystem.

01

ClickSoftware Suite

ClickSchedule ClickOptimize ClickMobile ClickAnalyze ClickRoster ClickForecast ClickPlan ClickWorkforce
02

Enterprise Integrations

Salesforce SAP Oracle Middleware Platforms GIS Platforms Mobile Ecosystems Custom Enterprise Apps
03

Salesforce Ecosystem

Salesforce Field Service Service Cloud Experience Cloud MuleSoft SF Platform Integrations

Why Enterprises Choose Cloud Consulting

  • Industry Recognition

    Clients across the globe recognize Cloud Consulting as a premier services organization capable of supporting the full ClickSoftware environments.

  • Deep Legacy Expertise

    We retain specialized engineering knowledge across legacy and EoL ClickSoftware platforms that many enterprises can no longer source internally.

  • Global Delivery

    Our teams support complex global workforce management environments across multiple industries and geographies.

  • Proven Enterprise Scale

    We support enterprise customers with complex scheduling environments, high-volume mobile workforces, mission-critical dispatch operations and large-scale modernization initiatives.

Partner with Us

Embark on a transformative journey with Rise with ClickSoftware at Cloud Consulting Inc. We’re your trusted guides, passionate about empowering you to innovate fearlessly and achieve your business goals. 

A CRM and ERP services company backed by Integrow

CCI provides enterprise technology solutions through implementation, integration, and advisory services.

Being part of Integrow strengthens our capabilities, connecting expert services with a unified CRM and ERP platform to maximize technology impact.

Contact Us