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Maximize your Salesforce potential with Managed Services from Certified Experts

Ensure your Salesforce platform stays in working order by streamlining your platform management with our managed services offering.

Salesforce managed services
Salesforce Advisory Services

Leave Salesforce management to us so you can focus on your business

CCI’s Managed Services ensure your Salesforce instance stays not only working but high-performing.

Our Managed Services team understands how challenging it can be for internal teams to keep up with Salesforce’s ongoing innovations when updates compete with other departmental and business priorities. That’s why we offer our Managed Services to help remove internal risks by placing the management of your platform or solution into our certified technologists’ hands. 

Salesforce services

Our Salesforce Managed
Services Offering

Salesforce Platform Administration
Our certified Salesforce administrators handle all aspects of platform management, including user management, data backups, security monitoring and system updates. Our expertise ensures that your Salesforce platform is always up-to-date, secure and optimized to support your business objectives.
Salesforce Optimization
We offer Salesforce Optimization that merges new functionality with old, identifies areas of improvement, and implements customized solutions to unlock the full potential of your Salesforce platform. Our certified experts provide a comprehensive assessment and optimize your platform to meet your unique business needs.
Ongoing Enhancements
Our certified experts work closely with you to ensure your Salesforce platform is optimized for your unique business needs. Our ongoing Salesforce enhancement services help manage your backlog refinement, streamline business processes, and oversee continuous delivery with the end result of more transparency to help you communicate to your leadership and beyond.
Integrations and Updates
Our certified experts can help you with integration monitoring, troubleshooting, custom API integrations and more. Don't wait for updates – streamline your business processes and ensure real-time synchronization with our integration updates services.
Security and Compliance
Our team is committed to ensuring the security and compliance of your Salesforce platform. We'll implement best practices to safeguard your data and ensure compliance with industry regulations, such as GDPR and HIPAA.
Salesforce DevOps
Drive productivity and eliminate overhead with our Salesforce DevOps services. With our services, you can achieve faster releases, improved quality, and streamlined team collaboration. Our certified experts follow best practices in Salesforce DevOps, using our maturity model guides you through the crawl, walk and run stages to support your entire organization.

Benefits of CCI's Managed Services

Leading Expertise and Knowledge

Our team of Salesforce experts has extensive platform knowledge, including the latest updates and best practices. We will work with you to ensure your Salesforce platform is customized to your specific business needs while also guiding the optimization of your platform for maximum efficiency and productivity.

24/7 Support and Monitoring

Our managed services provide 24/7 monitoring and support for your Salesforce platform. Our team is always available to troubleshoot any issues and ensure your platform runs smoothly. We also proactively monitor your platform to identify and address potential issues before they become major problems.

Continuous Improvement

Our managed services are designed to support your business as it grows and changes. We will work with you to continuously improve your Salesforce platform, identifying opportunities for optimization and implementing new features and functionality to support your business goals.

Cost-Effective Pricing

Outsourcing your Salesforce management and maintenance to our team can help reduce costs associated with in-house management. We offer flexible pricing options to meet the needs and budget of your organization

Trusted Delivery with Leading Experts

We exceed our clients’ expectations because we address their systems’ modernization needs, and also solve the underlying roadblocks hindering real innovation. 

Let us be your advocate

Tired of dealing with CRM maintenance and updates? Let us be your advocate.

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