Cloud Consulting Inc. at Dreamforce 2025

Cloud Consulting Inc. attended Dreamforce 2025 in San Francisco, the global tech community to explore the transformative power of how the Agentic Enterprise and Salesforce+ are shaping the future of digital innovations.

Our team dove into this massive agentic AI event, engaged well in conversations with thought leaders and gathered strategic insights. It will directly shape our consulting strategies for 2026 and well into the future.

Cloud Consulting Inc. on the Ground

Passing through the doors of the Moscone Center felt like we’ve entered a portal for the future. Salesforce transformed it into “Dreamforce City” with immersive stages and interactive booths. Chairman and CEO Marc Benioff’s keynote hammered home the theme: the dawn of the agentic enterprise, where AI agents like those in Agentforce 360 empower teams to operate at unprecedented scale. No more siloed clouds, it’s all about interconnected, proactive systems that anticipate needs and drive results.

Highlights of our time spent at Dreamforce included discussions on governing agentic AI ethically, streamlining workflows with Agentforce for service desks, and the rebranding push from traditional Service Cloud to agentic solutions. As one analyst noted, Salesforce is “fighting off the mindset that AI is replacing the human touch – it’s amplifying it.”

Groundbreaking Moments from Dreamforce 2025

Salesforce introduced “Agentforce 360” and “Data 360”, two new platforms designed to unify data and empower intelligent agents for more effective workflows.

Partnerships with OpenAI and Anthropic showcased real-world applications of agentic AI at companies such as PepsiCo and Volkswagen.

Attendees and virtual viewers gained access to exclusive keynotes, demos, and customer stories through Salesforce+.