Maximize your Salesforce potential with Managed Services from Certified Experts
Ensure your Salesforce platform stays in working order by streamlining your platform management with our managed services offering.
Leave Salesforce management to us so you can focus on your business
CCI’s Managed Services ensure your Salesforce instance stays not only working but high-performing.
- Streamline business processes and ensure continuous delivery
- Flexibility with global resources
- Readily available expert guidance
Our Salesforce Managed
Services Offering
Salesforce Platform Administration
Salesforce Optimization
Ongoing Enhancements
Integrations and Updates
Security and Compliance
Salesforce DevOps
Benefits of CCI's Managed Services
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Leading Expertise and Knowledge
Our team of Salesforce experts has extensive platform knowledge, including the latest updates and best practices. We will work with you to ensure your Salesforce platform is customized to your specific business needs while also guiding the optimization of your platform for maximum efficiency and productivity.
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24/7 Support and Monitoring
Our managed services provide 24/7 monitoring and support for your Salesforce platform. Our team is always available to troubleshoot any issues and ensure your platform runs smoothly. We also proactively monitor your platform to identify and address potential issues before they become major problems.
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Continuous Improvement
Our managed services are designed to support your business as it grows and changes. We will work with you to continuously improve your Salesforce platform, identifying opportunities for optimization and implementing new features and functionality to support your business goals.
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Cost-Effective Pricing
Outsourcing your Salesforce management and maintenance to our team can help reduce costs associated with in-house management. We offer flexible pricing options to meet the needs and budget of your organization
Case Study
Trusted Delivery with Leading Experts
We exceed our clients’ expectations because we address their systems’ modernization needs but also solve the underlying roadblocks hindering real innovation.
Let us be your Advocate.
Tired of dealing with CRM maintenance and updates?Let us be your advocate.
Let us be your Advocate.
Tired of dealing with CRM maintenance and updates? Let us be your advocate.
Frequently Asked Questions
AI-powered Salesforce Agentforce has modernized over 5,000 client implementations since late 2024. This boosts operational efficiency dramatically, especially in retail, finance, and healthcare sectors, where scalable AI agents reduce service costs by up to 50%.
78% of Salesforce service teams report improved operational efficiency due to AI tools like Einstein AI, translating to faster case resolutions, reduced manual workload, real-time analytics, and overall better platform performance and customer satisfaction.
Managed service providers tailor solutions to comply with local legislation such as GDPR in Europe, HIPAA in North America, and evolving data protection laws in Asia-Pacific, ensuring secure, region-specific CRM operations that optimize performance and minimize risks.
Continuous monitoring by certified Salesforce professionals allows for early detection of potential issues, minimizing downtime and ensuring seamless system updates and performance, aiding businesses in maintaining uninterrupted customer engagement globally.
DevOps facilitates continuous integration and delivery, enabling faster, safer releases and enhancing team collaboration. Implementing DevOps maturity models helps organizations scale agile practices aligned with Salesforce’s evolving ecosystem.
Clean, deduplicated, and validated data is critical for actionable CRM insights. Managed Services use AI-driven data governance tools for ongoing cleansing and enrichment processes to maintain data integrity and enhance decision-making.
