Maximize your Salesforce potential with Managed Services from Certified Experts
Ensure your Salesforce platform stays in working order by streamlining your platform management with our managed services offering.
Leave Salesforce management to us so you can focus on your business
CCI’s Managed Services ensure your Salesforce instance stays not only working but high-performing.
Our Managed Services team understands how challenging it can be for internal teams to keep up with Salesforce’s ongoing innovations when updates compete with other departmental and business priorities. That’s why we offer our Managed Services to help remove internal risks by placing the management of your platform or solution into our certified technologists’ hands.
- Streamline business processes and ensure continuous delivery
- Flexibility with global resources
- Readily available expert guidance
Our Salesforce Managed
Services Offering
Salesforce Platform Administration
Salesforce Optimization
Ongoing Enhancements
Integrations and Updates
Security and Compliance
Salesforce DevOps
Benefits of CCI's Managed Services
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Leading Expertise and Knowledge
Our team of Salesforce experts has extensive platform knowledge, including the latest updates and best practices. We will work with you to ensure your Salesforce platform is customized to your specific business needs while also guiding the optimization of your platform for maximum efficiency and productivity.
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24/7 Support and Monitoring
Our managed services provide 24/7 monitoring and support for your Salesforce platform. Our team is always available to troubleshoot any issues and ensure your platform runs smoothly. We also proactively monitor your platform to identify and address potential issues before they become major problems.
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Continuous Improvement
Our managed services are designed to support your business as it grows and changes. We will work with you to continuously improve your Salesforce platform, identifying opportunities for optimization and implementing new features and functionality to support your business goals.
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Cost-Effective Pricing
Outsourcing your Salesforce management and maintenance to our team can help reduce costs associated with in-house management. We offer flexible pricing options to meet the needs and budget of your organization
Case Study
Trusted Delivery with Leading Experts
We exceed our clients’ expectations because we address their systems’ modernization needs but also solve the underlying roadblocks hindering real innovation.
Let us be your advocate
Tired of dealing with CRM maintenance and updates? Let us be your advocate.
FAQs
Our certified Salesforce administrators handle all aspects of platform management, including user management, data backups, security monitoring, and system updates. We ensure your Salesforce platform is always up-to-date, secure, and optimized to support your business objectives.
We merge new functionality with old, identify areas of improvement, and implement customized solutions to unlock the full potential of your Salesforce platform. Our certified experts provide a comprehensive assessment and optimization tailored to your unique business needs.
Our ongoing Salesforce enhancement services involve managing backlog refinement, streamlining business processes, and overseeing continuous delivery. We work closely with you to ensure your Salesforce platform remains optimized for your business needs, providing more transparency for communication with leadership.
Our certified experts assist with integration monitoring, troubleshooting, custom API integrations, and more. We ensure real-time synchronization with our integration update services, streamlining your business processes and keeping your platform current.
Our team implements best practices to safeguard your data and ensure compliance with industry regulations such as GDPR and HIPAA. We are committed to maintaining the security and compliance of your Salesforce platform.
Our Salesforce DevOps services aim to drive productivity and eliminate overhead by achieving faster releases, improved quality, and streamlined team collaboration. We follow best practices in Salesforce DevOps, using our maturity model to guide you through the crawl, walk, and run stages to support your organization.
- Leading Expertise and Knowledge: Extensive platform knowledge, latest updates, and best practices.
- 24/7 Support and Monitoring: Continuous monitoring and support to troubleshoot issues and ensure smooth platform operation.
- Continuous Improvement: Ongoing optimization and implementation of new features to support business growth.
- Cost-Effective Pricing: Flexible pricing options to reduce costs associated with in-house management.
