Case Study
Patient data records via health cloud
A primary care clinic’s former way of relaying patient health
documents to their patients slowly became outdated, utilizing valuable time for both parties and making the document releasing process tedious. These issues ultimately led to the need for health cloud services services.
- Modernized document management with CCI.
- Enhanced patient convenience.
- Restored time management at clinic.
Challenges
In their earlier days, a local primary care clinic would run required tests on
patients during their appointment and would have their results ready between 2
to 4 business days. Once their documents were ready, the patients were
required to return to the clinic to retrieve their paperwork. Not only was this
process an annoyance for patients, but it required the clinic to utilize much of
their storage space and time for patient documentation, resulting in redundant
documents and tedious tasks. Due to consistent patient complaints and a poor document management structure, the clinic secured the health cloud services
of Cloud Consultings, Inc. (CCI)
Solution
With the help of CCI’s health cloud services, the clinic was able to move all
physical documentation to a web-based platform, making it easier for
employees to upload and store patient information. The provided health cloud
services also gave patients the convenience to access their information quickly
and from the comfort of their personal devices.
Results
Through the use of CCI’s health cloud services, the clinic was able to modernize their document management structure, enhance patient convenience and restore time management within the clinic.
Client's Feedback
CCI team helped us reduce the customer response time and improved the overall experience. Their team was very professional and
Mary Jane
Project Lead, CRCS Courier
