Salesforce Administrator

We are looking for a talented Salesforce Administrator to work with our clients.  As a Salesforce admin you should have extensive working experience with Salesforce CRM platforms.

Responsibilities:

  • Serve as primary system administrator for the Salesforce org
  • Handle all basic administrative functions, including user account maintenance, reports and dashboards, workflows, and other routine tasks
  • Complete regular internal system audits and prepare for upgrades.
  • Manage Salesforce data feeds and other integrations.
  • Coordinate the evaluation, scope, and completion of new development requests
  • Assist in the training of new users and help grow the Salesforce skill set across the organization.
  • Effectively act as the liaison between users, vendors, and application development teams
  • Work independently with members of the user community to define and document development requirements.
  • Lead the administration of our Salesforce instance for all Sales and Support
  • Assist with developing training for Salesforce End Users.
  • Design scalable and efficient solutions
  • Work with stakeholders to ensure applications meet client needs
    • Obtain business requirements related to any Salesforce Projects
  • Assist with dashboards and report development.
  • Manage and coordinate the testing process, create test cases, and establish protocols and appropriate environments.
  • Partner with Salesforce Administrator with User setup, profiles, and roles hierarchy to ensure accuracy of data.
  • Technical support as needed.
  • Cross function role to assist with Salesforce Administration and review of Dev code to assist with Change Set deployment into production release from Dev Sandbox.
  • Ensure all approvals received prior to deployment and align with all audit requirements.

 Qualifications Required:

  • Excellent project management skills and a positive attitude
  • Ability to meet deadlines, handle and prioritize simultaneous requests
  • Demonstrate exceptional verbal and written communication skills
  • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, analyze high-level information into details and distinguish user requests from the underlying true business needs.
  • Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems, and processes.

 Experience Required:

  • Salesforce Admin (ADM201 and ADM211) certified
  • Proven ability to design and implement new processes and facilitate user adoption
  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
  • Strong understanding of Salesforce best practices and functionality
  • Strong data management abilities
  • A documented history of successfully driving projects to completion
  • A demonstrated ability to understand and articulate complex requirements

 

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