ClickSoftware Developer

Job Requirements:

  • Looking for Click Production Support Lead having a domain knowledge on clickSoftware
  • Good service management and production support experience.
  • Hyper responsive, drive issues to closure and good communicator
  • Incident Management, Service Requests, Issue resolution, Monitoring
  • Excellent communicator and be able to effectively collaborate with cross-functional teams
  • Well versed with the implementation of ClickSoftware suite of products viz. Click Schedule, Clickmobile version 8.3.
  • Well versed with RDBMS like SQL server and Oracle.
  • Should be well versed with ClickSoftware product customizations using Microsoft technologies
  • Prepare Design Specification Document using Business Requirement Document (BRD). Manage, Analyze and convert business requirement into functional specifications.
  • Should have Requirement Gathering/Analysis skills using workshops, Interviews, audio recording, customer interaction techniques with business users, stakeholders and Subject Matter Experts.
  • Should have experience in all phases of a life cycle implementation, gap analysis, prototypes, testing, go-live and user training.
  • Should be able to integrate with ERP / CRM systems via various middleware options.
  • Provide technical guidance or support for the development or troubleshooting of ClickSoftware system.

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