GDPR Compliance
GDPR Compliance for a North American
E-commerce Giant

Overview

Our client, a leading e-commerce retailer based in California, was facing mounting pressure to comply with the stringent regulations of the General Data Protection Regulation (GDPR).

PROBLEMS:

As a global business with a significant European customer base, non-compliance could result in hefty fines and damage to its brand reputation. Their primary concerns were:

SOLUTIONS

Cloud Consultings Inc. partnered with the client to develop and implement a comprehensive GDPR compliance strategy. Our approach involved:

Data Mapping and Inventory

We conducted a thorough assessment of the client’s data processing activities, identifying personal data flows and storage locations.

Data Privacy Policy and Procedures

We drafted and implemented robust data privacy policies and procedures, including data retention schedules, data breach response plans, and employee training programs.

Technical and Organizational Measures

We implemented technical safeguards such as encryption, access controls, and data pseudonymization to protect personal data. Additionally, we established organizational measures like data protection impact assessments (DPIAs) and regular audits.

  •  

Data Subject Rights Management

We implemented efficient processes for handling data subject requests, including access requests, rectification requests, and erasure requests.

RESULTS

  • Mitigated Legal Risks

    Successfully addressed GDPR requirements and avoided potential fines and penalties.

  • Enhanced Data Security

    Strengthened data protection measures to safeguard sensitive customer information.

  • Improved Customer Trust

    Demonstrated commitment to data privacy, fostering trust and loyalty among customers.

  • Operational Efficiency

    Streamlined data processes and reduced the risk of data breaches.